What sizes do you offer?+
We offer sizes from Small to 4X across our collection. Many styles include plus-size options in sizes 16-24 and 1X-4X. Check each product page for available sizes, as sizing varies by style.
How long does shipping take?+
Standard shipping takes 3-5 business days within the United States. Orders are processed within 1-2 business days after payment confirmation. Free shipping is available on all orders over $75.
What is your return policy?+
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and have original tags attached. Contact us at
info@shopthelookboutique.com to initiate a return. We'll provide a return shipping label and process your refund within 5-7 business days.
Are your dresses true to size?+
Most of our dresses run true to size. Some styles may run slightly large or small — check the product description for specific fit notes. When in doubt, we recommend sizing down for fitted styles and sizing up for flowy, relaxed styles.
How do I care for my dress?+
Most of our dresses are machine washable in cold water with similar colors. Tumble dry low or hang to dry. Some delicate fabrics like chiffon may require hand washing. Always check the care instructions on the product page and the garment's care label.
Do you ship internationally?+
Currently, we ship within the United States only. We are working on expanding to additional regions and will update our shipping policy when international shipping becomes available.
Is checkout secure?+
Yes, our checkout uses 256-bit SSL encryption and is PCI DSS compliant. Your payment information is processed securely through our payment processor, and we do not store your card details on our servers.
Do you charge sales tax?+
No, all orders are tax-free. The price you see at checkout is the final price you pay, with no additional taxes applied.